Product Manager / Owner

Are you a Product Manager/Owner who likes to use your varied talents in requirement gathering, solution design, developer collaboration and product management? Would you like to design, build and enhance client focussed portals for a global and varied customer base? Do you want to be part of a team that develops, markets and deploys cutting-edge products from cradle to grave? We are looking for you!

About Payter

At Payter, we are innovators, pioneers, and leaders in the dynamic realm of contactless and cashless payment technology in a wide range of markets such as Electrical Vehicle Charging, donations, transportation, retail, hospitality, vending, charity, parking, and beyond. The adaptable Payter platform accommodates a diverse range of payment technologies (NFC, ApplePay, GooglePay, etc.), international banking processes, and telemetry.

Through continuous innovation and in-house development, we redefine how vendors connect with their customers, empowering them to boost revenue, enhance user experiences, and access real-time sales and performance in. We support a broad range of technologies, from contactless, WiFi, 5G, Bluetooth, Mifare, touch screens and more. Our state-of-the-art products are future-proof, of high quality, compliant with international standards (EMV certified), boast great design, are user-friendly for all, multifunctional, and easy to integrate.

Examples of successful collaboration are:

• EV Charging: Fastned, Shell, BP, Ionity, Alfen, EVBOX

• Cashless Charity Donations: Hartstichting, WWF, Save the Children, Royal British Legion

• Food & Drink Vending: Coca Cola, Lavazza, Starbucks, Jacobs Douwe Egberts, Costa, Heineken, Maas International, Franke, WMF, Wurlitzer, Selecta

• Hospitality & public locations: Compass Group, Sodexo, Albron, TU Delft, TU Eindhoven

• Gaming & Entertainment: Pinball, Slot Machines, Gaming Arcades, Efteling

• Petrol Stations services (Laundry, Car Wash, Kiosks, Toilets: Shell, BP, Exxon

• Special Products: Photo Booths, Dog Wash Station
  

Your Responsibilities:

• Gain a full understanding of the existing products using your knowledge and experience of managing similar solutions in the past and plan a high-level overhaul plan. Everything from UI design, accessibility and access control, to feature categorisation and detailed content and capabilities all needs to be understood and potentially redesigned;

• Work with multiple stakeholders to capture requirements and wish-lists and
  incorporate those into an appropriately prioritised development roadmap. This will
  be an ongoing, evolving process;

•  Determine your MVP for the first iteration of the replacement solution and define
  detailed requirements for the development teams to get things underway,
  including wireframe designs and clear user-story based requirements;

• Establish a suitable cadence to keep the team fed with clearly defined updating
  requirements and progress moving forwar;

• Interact with developers on a constant basis to ensure that their needs are met,
  and the resulting output is everything you dreamed it could be;

• Contribute to communication by presenting regular progress reports and
  interactive demonstrations and ultimately providing content to our Technical
  Author to help develop comprehensive user guides, videos and other material;

• Work closely with other Product Managers and stakeholders to ensure that Portal
  dependencies required to support other developments are incorporated and
  delivered in-line with those projects as part of a total go-to-market view.

What do you bring to the table?

We think that as the Product Manager/Owner of Client Portals within Payter, you will be
successful if you bring the following knowledge and experience with you. If you do not
meet all the requirements but are convinced that you have the qualities for this position,
we would like to ask you to still apply. We are open to being convinced:

• At least 5 years experience in a similar Product Manager/Owner position, ideally
  with some of that time spent managing similar client focussed management and
  reporting portals;

• Some form of UI/UX design experience is valuable but not essential;

• Card Payments industry experience, particularly with Terminal Management and Reporting systems, can be useful but full training will be provided on this ever evolving world. Similarly, experience in other remote telemetry data collection and analysis solutions, such as those frequently deployed in the Vending industry, is also beneficial but not essential;

• You will be familiar with primarily using Jira to manage and structure
  comprehensive requirements;

• Experience scaling products through constant learning and experimentation in a
  fast-paced and rapidly changing environment;

• Genuine desire to truly understand the customer perspective and ambition to deliver the best customer experience without fail;

• Superior problem solving and organisational skills; detail oriented with an ability
  to conceptualise, prioritise and manage multiple simultaneous projects;

• Ability to define, analyse and communicate numerous metrics for a range of
  stakeholders;

• You are social and you have excellent written and verbal communication skills;

• You are sensitive to customer needs and you can make the translation between
  customer requirements and actual possibilities.

What do we have to offer?

• Competitive compensation including a discretionary bonus based on business results;

• Great benefits like 25 leave days plus extra “balance days” , a travel allowance and an attractive pension plan;

• We are great supporters of flexible working, but we need to align. You can work from our homey office in Rotterdam close to public transport with a free lunch, or from home, and potentially work part time;

• Thrive in a close-knit environment valuing flexibility, work-life balance, and mental well-being;

• Join Payter and become part of an international scale-up, shaping the future in a booming market where you can have impact and growth opportunities.
  
  

Got excited?
After reading this job description, do you feel like getting to know us better and introducing yourself? Then click on the apply button! If you have any questions, feel free to give Sven a call at 06 15 388 993. You'll hear from us as soon as possible!



A message for recruiters: We understand that you'd like to get in touch with us; we know how great Payter is. However, we're not seeking external assistance to fill this position, so you can save yourself the trouble and don't need to call us :)