Accountmanager

At Payter, we are pioneers in unmanned, contactless payment solutions. Our terminals are never stand-alone, they are deeply integrated into our customers' existing infrastructure. Because every environment is unique, success in this role relies on a deep understanding of our clients technical needs.

We are looking for an Accountmanager to build enduring, trust-based relationships within a dedicated portfolio. You will act as the strategic bridge between our clients and our internal teams, working closely with Integrations, Product Development, and Support to ensure our technology performs perfectly in the field. Beyond maintaining high-level partnerships, you will actively identify new sales avenues and provide data-driven insights.

Responsibilities include

• Lead all customer account matters within your portfolio, serving as the primary point of contact and as a trusted advisor for key stakeholders and executive sponsors.

• Build and maintain strong, long-lasting relationships based on trust, ensuring high customer satisfaction and long-term partnership value.

• Collaborate closely with the Integration Team to design and deploy bespoke payment solutions that seamlessly fit our customers' unique infrastructure.

• Master the Payter product portfolio, staying eager to learn our hardware, software processes, and internal workflows to provide expert guidance.

• Drive growth within your territory by identifying up-selling opportunities, negotiating contracts, and closing agreements to maximize value.

• Manage the end-to-end delivery of solutions, ensuring technical objectives are met while proactively handling challenging client requests or escalations.

• Forecast, track, and report on key account metrics, clearly communicating the progress of initiatives to both internal and external stakeholders.

Who We Are

At Payter, we are pioneers in contactless NFC and cashless technology. Since 2007, we've been making an impact, we launched the largest European pilot for contactless and mobile payments, and companies around the world have been using our solutions ever since.
We combine innovative technologies to develop secure, sustainable, and future-proof products. At Payter, you’ll get the opportunity to contribute to smart solutions that make a real difference in a rapidly changing world.

• Proven experience in Account or Customer Relations Management, ideally within the EV Charging, FinTech, or Payments industries where hardware and software meet.

• Professional fluency in Dutch and English is required; proficiency in German, French, or Italian is a highly valued advantage.

• The technical grip to master the Payter product portfolio and translate complex client needs into bespoke integrations.

• A proactive, social personality with the ability to build trust and navigate conversations with everyone from technical engineers to C-level executives.

• Strong organizational skills to manage multiple integration projects simultaneously while maintaining a sharp eye for detail.

• A collaborative spirit and the negotiation skills needed to drive growth while working closely with our Sales, Support, and Integration teams.

What we offer

• A competitive salary and a discretionary bonus based on business results.

• 25 vacation days plus 12 additional balance days to ensure a great work-life balance.

• An attractive pension scheme.

• Thrive in a close-knit environment that genuinely values flexibility, mental well-being, and a healthy work-life balance.

• Join an international scale-up at the forefront of the EV and Unattended Payment revolution, offering real impact and professional growth.

• A supportive, expert team to collaborate with, including shared lunches whenever you are at the office.